Question 1

How does it work and how accurate the data is?

Accepted Answer

Our complex algorithm collects a massive amount of data from various resources such as Google, Facebook, Aliexpress, Amazon, Shopify, and also from offline sources as well and evaluates the collected data and provides high quality and accurate results based on current market trends

Question 2

What is the purpose of the software?

Accepted Answer

The software lets the user know about one of the most important aspects of product research i.e. the competitiveness of the product. E.g the more stores selling a given product on Aliexpress / Amazon, the more saturation it is likely to be, thus making it harder to make money with.

Question 3

How to cancel my subscription?

Accepted Answer

Login to your account -> go to my subscription->View and manage the subscriptions you've purchased -> Click on the cancel subscription link.
You will get a cancelation email for the same.

Question 4

Can I get a Refund after cancellation?

Accepted Answer

We do not provide any refund for the amount paid. Contact us through Email at support@arcafy.com (mailto:support@arcafy.com)or go to the contact page and fill out the form if you face any issue

Question 5

I have purchased a plan and unable to find the license key ?

Accepted Answer

Please check and refresh you inbox, spam box, Social, Promotions box for the license key on your registered email. License key is always generated instantly and instantly emailed to you. If you are still unable to find it, don't worry there might be some delivery issue with the email, contact us or leave us message, we will get back you with your license key under 7 hours or less.

For any queries contact at: support@arcafy.com

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